Frequently Asked Questions
How do I become a monthly customer?
Complete an application online or in-person at the garage and make a payment. Note that the payment will cover the prorated rent for the current month (effective after the 10th) and the full rent for the following month. Some facilities require an initial payment for an access card or tag with remote.
How do you bill?
Park Kwik prebills on the 15th of the month for the subsequent due date of the 1st.
Do I have to provide a security deposit?
Park Kwik generally does not take a security deposit. However, 66 Front St and 545 W 53rd St take a deposit on the tag with remote; this is refunded when returned.
What is the rate?
The rate depends on the garage. Call the garage of choice for current rate info.
Are there any discounts?
We offer discounted rates on monthly group accounts of 10 or more vehicles. Please email Info@parkkwik.com for info.
I am a tenant of Two Trees Management, am I entitled to a discount on parking?
Park Kwik generally does not offer discounts to Two Trees residents. For further info on this, please contact your leasing agent.
Why am I not receiving my bill?
Park Kwik sends an invoice via an email attachment on the 15th of the month. Ensure that your current email address is provided to Park Kwik, or email Billing@parkkwik.com. Also, verify that the email is not being filtered to your spam folder.
How do I pay my invoice?
Log in to Parker Bill to issue a one-time payment or set up auto pay via a credit card or pre-authorized debit to a bank account. For initial signup, select “Click Here” after, “If you are a current monthly parking customer and don’t have an ID, or have forgotten your ID,..”. Enter your account number and invoice number to find and link your account. As an alternative, the garage accepts cash, check and credit card payments.
What happens if I overpaid?
An overpayment is credited to the following month.
Why was I assessed a late fee?
A $25 fee is assessed per vehicle ($10 fee per bike) if the total balance is not paid by the 7th.
Can you accommodate an event with multiple vehicles (i.e., a party, wedding, film shoot)?
Sure thing. Please email Events@parkkwik.com with the date, time, expected number of vehicles, and garage preference. Advanced notice and payment is required. [Issue the payment onsite at the garage or complete a Card Payment Authorization Form.
How do I cancel my monthly parking?
Log in to Parker Bill and enter your termination date. A written letter of termination is also acceptable. [Terminations are effective the last day of the following month.]